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Craig Harrell

What Are My Rights Under Insurance Law?

For many, the word insurance might conjure images of confusing contracts and legalese. But insurance is a fundamental tool that protects our most prized assets: our homes, businesses, and even our boats. Understanding the rights it grants us, especially under Florida law, is crucial in ensuring maximum protection. Let’s dive into the specifics of the rights of homeowners, business owners, and boat owners under insurance law in the Sunshine State.


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Homeowners' Insurance Rights


Homeowners' insurance is a safeguard for one of the most significant investments you’ll ever make: your home. For Floridians, who often face unpredictable weather phenomena like hurricanes, understanding these rights is vital.


First, as a policyholder, you have the right to receive a full, itemized estimate of damages and the cost of repairs after filing a claim. Your insurance company is required to promptly investigate, handle, and settle your claim justly and fairly, typically within 90 days of you reporting the damage.


Second, you are entitled to dispute the insurer’s estimate through the Appraisal Clause commonly included in Florida homeowners' insurance policies. It allows a third-party appraiser to assess the damage if there’s a disagreement between you and your insurer on the cost of damages.


Finally, policyholders have a right to free mediation programs administered by the Department of Financial Services to resolve disputes with insurers. However, if the dispute persists, you may consider legal representation. Remember, under Florida's Homeowner Claims Bill of Rights, insurers cannot raise rates or refuse renewal based on claim history unless they pay out claims exceeding a certain limit.


Business Owners' Insurance Rights


Business insurance law can seem like navigating a maze, but the principles are similar to homeowners' insurance. In Florida, business owners have the right to good faith handling of their insurance claims, meaning insurance companies must fairly and thoroughly investigate all claims, providing prompt and fair settlements.


Your business insurance policy should clearly outline your coverage limits, deductibles, and what's covered. For instance, your policy may cover property damage, business interruption, or liability claims. It's essential to understand these terms, as it’s your right to receive all the benefits you’ve paid for.


Moreover, business owners can challenge an insurer’s claim decision through an independent appraisal or mediation. Should your insurer fail to uphold its responsibilities, you can file a complaint with the Florida Office of Insurance Regulation or seek legal assistance.


Boat Owners' Insurance Rights


Florida, known for its extensive coastline and numerous waterways, has a significant boating community. Consequently, boat insurance is a critical area of focus.


Boat owners in Florida have the right to be treated fairly by their insurance companies. Policies should provide clear explanations of the covered and excluded perils, with comprehensive coverage for damages related to accidents, natural disasters, vandalism, or theft.


Insurers must acknowledge receipt of your claim promptly, typically within 14 days, and must provide a decision on your claim within 90 days. If you believe your claim has been unjustly denied or underpaid, you can also utilize appraisal or mediation, similar to homeowners and business insurance.


It’s important to know that Florida law considers boats as personal property, so standard homeowners' insurance may provide some coverage. However, it’s often limited and might not include potential liability or damage from specific perils. It's your right to explore the market for standalone boat insurance policies that can offer more comprehensive coverage.


The Right Time to Bring On a Public Adjuster


When you've experienced a significant loss and need to file an insurance claim, you may find it beneficial to bring a public adjuster into the process. Public adjusters, like our team at Harrell Adjusting Services, are licensed professionals who specialize in managing, filing, and negotiating insurance claims on behalf of policyholders. The best time to engage a public adjuster is as soon as you discover the damage or loss. Our early involvement can help you avoid common pitfalls in the claims process, document damages correctly, and ensure your claim is filed timely and accurately. We are well-versed in insurance law, claim procedures, and the techniques to successfully negotiate with insurance companies.


Laws Change - Stay Informed


Understanding your rights under insurance law in Florida is about knowing the protections available to you. Remember, insurance companies are required by law to act in good faith, providing a fair, prompt response to your claim, and honoring the agreements in your policy.


Whether you're a homeowner, a business owner, or a boat owner, you have the right to dispute claim decisions and seek help from a public adjuster or get legal assistance if necessary. Insurance is there to protect you and your assets; don’t hesitate to exercise your rights to get the protection you deserve.


Please remember: While this blog provides an overview, laws can change, and each situation may be different. For specific advice and information, please consult with a legal professional or the Florida Office of Insurance Regulation.


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